Testimonios de Clientes

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DealerRater Apr 20, 2024

Very friendly and nice employees. Fast service and clean facility. Very through and knowledgeable. Always come back for service

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DealerRater Apr 20, 2024

Great service and communication when servicing my car. I would highly recommend them for your service needs.

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DealerRater Apr 20, 2024

Audrey was excellent she kept me posted while I waited on my Ford Explorer and she notified me of a recall on the rear axle so I brought the Explorer back today. I do want to know who I talk to as I have warranties on my seats tires paint and my oil changes should not have a cost. Audrey said it did not come up in the computer which it should be in the system Lane Change I would like to know how to get it in the system Thank you Elizabeth Portugal

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DealerRater Apr 19, 2024

Excellent service, as soon as I drove in they attended me with respect. I will keep coming here

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DealerRater Apr 17, 2024

Muy buen servicio muy amable Luis de la torre gracias por la ayuda. Espero pronto volver para comprar otro auto. Gracias.

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DealerRater Apr 17, 2024

Excellent service and customer service very attentive and polite with the costumer I'm very happy

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DealerRater Apr 17, 2024

Quick and efficient service scheduling. Great check in with the service personnel followed by updates by text and phone.

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DealerRater Apr 14, 2024

Jose at shamley was AWESOME great service very friendly!!!will be back great service everyone! Thank u

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DealerRater Apr 13, 2024

Bought car new here and 2nd service they have performed and it’s always been an amazing experience. Definitely a customer for life.

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DealerRater Apr 13, 2024

Excellent and courteous service from initial arrival to dealing with the checkout lady. Good job.

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DealerRater Apr 12, 2024

A top notch professional group that will go out of the way to accommodate their customers.

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DealerRater Apr 11, 2024

Great service from the finance team and sales team. Especially Sall our sales person. Thank you

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DealerRater Apr 10, 2024

Shamaley has been Dependable service over 20 yrs of our FORD vehicles including trucks and cars.

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DealerRater Apr 10, 2024

Professional and courteous. Friendly and respectful. Service department works awesome to maintain our vehicles for safe operation.

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DealerRater Apr 7, 2024

Chuy is always on top of my maintenance. He knows that truck better than I do! Thank you very much for your hard work.

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DealerRater Apr 6, 2024

Great service. Did a good job. Always rapid with service. Great customer service. No complaint.

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DealerRater Apr 6, 2024

Very professional people. Every one is very helpful and respectful. Jesus Rosales did an excellent job taking care of my truck.

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DealerRater Apr 2, 2024

The service was quick and excellent. They kept communicating with me in every step. Thanks to Eduardo for the excellent service!

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DealerRater Apr 1, 2024

The person who sold the truck to us treated us a good manner, he explained everything in a way we could understand.

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DealerRater Apr 1, 2024

Great place for all your service needs. I took my vehicle in for an oil change and it was completed promptly.

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DealerRater Mar 30, 2024

There service department personnel always provide accurate wait times for the service being performed. The price for services are always reasonable, especially when it comes to routine oil change services. They are priced lower than other places. If something ever goes wrong, my experience with Shamaley Ford is that they will correct the issue quickly and hassle free.

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DealerRater Mar 29, 2024

Great service team specially Aaron wade, will definitely go back to take our whole fleet

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DealerRater Mar 28, 2024

Jessica Dominguez (service advisor) is super attentive & professional..I would most definitely recommend Jessica @ Shamaley Service. Thank you Mike Franco

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DealerRater Mar 28, 2024

Great customer service!! from our salesman Alberto Alarcón. Bought Ford Bronco Black Diamond , buying process smooth, very courteous sales people.

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DealerRater Mar 26, 2024

Service advisor Javier Eduardo is exceptional young man..Service on my vehicle was performed to my complete satisfaction.Dealership is clean well appointed with the right amenities, will definelty come back. I was very impressed with service deparment.

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DealerRater Mar 26, 2024

It has a professional and attentive staff. My advisor, Alexis was very informative and kept me abreast of every step, while my truck was being serviced and at ouck up time

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DealerRater Mar 23, 2024

The team at Shamaley Ford always comes through with convenient, courteous, and professional service. I will continue to bring my vehicles here to get serviced.

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DealerRater Mar 23, 2024

Very friendly and super helpful customer service agents. They provided a fast and convenient service. As well as open communication throughout the service.

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DealerRater Mar 22, 2024

From the moment I entered the dealership I was impressed. The staff was friendly and non intrusive. This vehicle was for my birthday. Once they found out I was treated with cake and presented me the vehicle with a huge bow. I am one happy customer!

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DealerRater Mar 22, 2024

Clear communication about what items need attention. Saved me money on the services that were done.

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DealerRater Mar 21, 2024

Mr. Aaron Wade helped me get my F150 fixed up after needing camshaft replacement. He made sure I was properly taken care of as he had a lot of red tape to go through to make sure my warranty covered parts and labor. It did take a few weeks, Mr. Wade offered to get me a rental which thankfully I didn’t need but I’m glad the option was available. He kept me updated throughout the entire process and explained everything that was going on in great detail. People like Mr. Aaron Wade make me happy to do business ...

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DealerRater Mar 19, 2024

Friendly,prompt and explains problems that will be needed to be amended in the future.

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DealerRater Mar 19, 2024

I won’t think twice about were Im going for my next truck.The staff at Shamaley Ford is excellent you can count on them treating you right.

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DealerRater Mar 16, 2024

They're Simply Awesome. Joe Mena, my advisor this time, went out and beyond to make sure my needs were met. Service always done within the time promised. This is why I keep coming back to Shamaley Ford for all my 3 Ford vehicles.

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DealerRater Mar 16, 2024

Great customer service and friendly environment and a great service department not to mention a great service advisor

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DealerRater Mar 16, 2024

Fast great customer service in and out quickly will recommend to anyone that owns a ford vehicle

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DealerRater Mar 14, 2024

Good deals even if you dint end up with the car that u were initially looking for, you end up with something way better at a great price point.

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DealerRater Mar 14, 2024

Alexis, is such an amazing person, he is very courteous, helpful and professional service clerk

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DealerRater Mar 14, 2024

Great service, from the time I showed up until I left. The service was great and the representative that assisted me was great in how they handled my request and the timely manner in which I was seen was great as well.

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DealerRater Mar 13, 2024

Great service from the whole staff!Ms Herrera was awesome!It is very easy to schedule and get the service done! Will recommend Shamaley to everyone!

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DealerRater Mar 13, 2024

The dealership was every helpful, nice, respectful, and friendly and explained everything well as well as answered all my questions.

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DealerRater Mar 11, 2024

Shamaley is the only place I go to buy vehicles. They care about what you want and take care of whatever services you need.

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DealerRater Mar 9, 2024

Good service and professional. Location and area was clean and presentable. Service members very attentive.

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DealerRater Mar 8, 2024

Jerrymyles is always very kind & helpful. He truly provides outstanding customer service. He is the best!

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DealerRater Mar 7, 2024

Things continue to get better! Greated upon entry, great & fast service, along with friendly staff.

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DealerRater Mar 6, 2024

Friendly compassionate knowledgeable quick thorough awesome customer service great recommended dependable guidance personal confidence amazing

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DealerRater Mar 5, 2024

Great customer service from Jose Carillo,he takes the time to explain and give suggestions for new repairs and services specials of the month.

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DealerRater Mar 5, 2024

Chuy was very helpful! Although it was busy many staff members said hi and made sure I was taken care of.

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DealerRater Mar 4, 2024

Attentive, quick service. Jose my consultant answered all my questions and was very knowledgeable. They have a great waiting area.

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DealerRater Mar 2, 2024

I made an appointment and the services were done correctly and on the time given at time of service.

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DealerRater Mar 1, 2024

My experience at this dealership was great. I have no complaints about it. Everyone was very helpful.

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DealerRater Feb 29, 2024

Joe Mena provided an excellent service, explaining every detail about the service it was given to my suv.

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DealerRater Feb 28, 2024

Jose was thorough in providing detailed information about what was done to the car and what was needed

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DealerRater Feb 27, 2024

Very easy to work with. Quick service and excellent in communication with their customers. Will be coming back.

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DealerRater Feb 27, 2024

Good service,kept me informed at all time. Didn't work on any part of my technical until I was notified. Returned in a timely matter.

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DealerRater Feb 27, 2024

Took my 23 Bronco Sport in for its first oil change and was able to get squeezed in for an earlier date. Plus they were going to install some parts I ordered online. Dropped off my car Saturday afternoon and didn't pick up until Monday but everything handled superb. Highly recommend the shop and I may take it back in to get some lights installed as well.

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DealerRater Feb 25, 2024

Very pleased with the service department and especially the service writer/representative. I will happily continue to bring my vehicle’s to Shamaley.

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DealerRater Feb 24, 2024

The staff at Shamaley Ford is very helpful, accommodating and professional. All departments work as a team!

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DealerRater Feb 22, 2024

Javier was great with customer service and keeping me in the loop on the service done to my 2022 ford transit ! Awesome service as always. Thanks Javier! You da man!

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DealerRater Feb 22, 2024

Received fast and professional service for my vehicle. The staff are cery courteous and friendly.

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DealerRater Feb 19, 2024

I arrived at 7 am for my appointment and was taken care of fast and friendly

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DealerRater Feb 19, 2024

I was literally in and out in under an hour! Amazing service as always and definitely coming back!

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DealerRater Feb 18, 2024

Service and parts department always helping in a professional manner and attention to customer is very good

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DealerRater Feb 17, 2024

Great service from the Service advisor(Jerry Myles), Technician, Service Manager and the whole Shamaley team. My family has been dealing with Shamaley Ford for about 5 years or more and we’ve been beyond satisfied with the service .

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DealerRater Feb 16, 2024

Excellent service fast attention to detail kept me in touch with what was going on with the station and vehicle

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DealerRater Feb 15, 2024

Professional, prompt, and knowledgeable service. The service work was done quickly and efficiently. The service advisor, Aaron, was knowledgeable as well

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DealerRater Feb 13, 2024

Jerrymiles is an awesome service advisor! He is honest and goes above and beyond for customers needs!

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DealerRater Feb 11, 2024

Courteous professional service. Work was completed quickly and I was notified of any issues in a timely manner. Quote was accurate.

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DealerRater Feb 10, 2024

Excellent service from Aaron Wade! He was helpful and knowledgeable about what I needed. Thank you!

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DealerRater Feb 9, 2024

Fast service and friendly service advisor. The price is reasonable with the service that was done.

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DealerRater Feb 7, 2024

Really great service and I love there honestly with every coustmer it's a place people can trust

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DealerRater Feb 6, 2024

Very courteous, understood the importance of issue with my vehicle to get resolved. Greatly appreciated

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DealerRater Feb 6, 2024

They send me coupons to my emails.....$29.00 for synthetic oil change....washed my car....in less then 1 hr ...was car was done....but I always book appointments...thank you Shamaley Ford

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DealerRater Feb 6, 2024

They did a great job on my F150, Marco Porras was very helpful all the time and it was a fast process!

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DealerRater Feb 5, 2024

As soon as you pull in someone’s there to greet and take care of you. Truck was finished when promised most of all Good Customer Service

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DealerRater Feb 5, 2024

Like always very attentive to customers. I scheduled service appointment for 7:30. Usually when I schedule it it takes an hour or so. This time I was surprised it took 2 and a half ours.

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DealerRater Feb 5, 2024

Great help with all the assistance we needed when buying truck, thank you all for the help.

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DealerRater Feb 4, 2024

Todays service was awesome. Quick and very communicative about any issues with my F250. Always very professional and friendly.... Thank you!!! Will be here again for sure. They got you.

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DealerRater Feb 3, 2024

The dealership was fast friendly and helpful I needed an oil change that was gonna take a while so they got me a Lyft to take me home and back no problem

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DealerRater Feb 2, 2024

Alexis was great as usual. Very communicable and quick with my service and any issues I had.

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DealerRater Feb 2, 2024

Great customer service quality work great prices. I highly recommend this dealership for all of your car needs.

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DealerRater Feb 1, 2024

Great service and excellent quality customer service, Jose Carrillo the best person in Ford dealership

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DealerRater Jan 31, 2024

Aaron Wade is a very nice man and I really like his sincerity and his friendliness. I would like him to take care of me every time I come to the dealership for services. I am glad to have my recalls taken care. The only issue I have is the vehicles aren't washed when they are serviced. Most all other dealerships washed the vehicles when they came in for services. My husband has had different makes of vehicles and when he would take his in for services it would always be washed. I just think that would be a ...

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DealerRater Jan 30, 2024

Jesus Rosales is the best service advisor! Always a pleasure. Never had a problem and he’s always on top of my truck maintenance.

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DealerRater Jan 29, 2024

Clyde was absolutely amazing! He listened to what I needed and man did he deliver. I have never had such a positive experience buying a car then when I met Clyde. Would recommend him hands down best Dealer EVER!

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DealerRater Jan 28, 2024

Excellent customer service , good communication calling when vehicle is ready for pick up , thank you

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DealerRater Jan 27, 2024

I love Shamaley Ford! I trust them with servicing my car, and I have bought my last four cars from them. They always take good care of me!

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DealerRater Jan 27, 2024

Very well treated by service representative. Kept informed on status of my vehicle. Answered all my questions.

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DealerRater Jan 26, 2024

Shamaley Ford took a bad situation regarding my car and turned it into a pleasant situation by fixing my car issues, as well as taking care of my vehicles current recall. I worked with Alexis, he saw that I was standing waiting and offered his assistance and he did not stop there. He made sure all my expectations were properly set and also repeated back, what would be done to my vehicle, which eliminated any chance of an error. I was kept in the know with updates until the vehicle was completed. Alexis, definitely made the experience seamless.

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DealerRater Jan 26, 2024

excelent service from lorenzo vargas and Daniel highly recommend, and they were both also very professional

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DealerRater Jan 23, 2024

From the moment of arriving we were greeted with a friendly smile. I had done my research of what I wanted to test drive. Damian, our sales guy, went looking for the Bronco Sport that I wanted for my wife. Brought it out and we took a drive. The only thing that we found wrong was the color. Wife had an eye on another Bronco. Damian was nice about to bring the keys and put them side by side for us to make the final decision. Wife chose the Azure Gray. Next move was to sit and go through the ...

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DealerRater Jan 22, 2024

Great service, friendly people, quick service Coffee!! Bdheb bdjdhej kdhdhr jdhdh bdhdjdj Hdhdjdj Jdjdud jdjdjdj

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DealerRater Jan 22, 2024

Great customer service from cashier and service advisor. Very friendly and respectable. I informed the service advisor of the problem I was experiencing with an oil leak. An inspection of the oil pan found that the oil filter was placed on improperly. This was done at an Auto Repair business. From now on, my truck will be taken to the authorized dealership. Waiting area at the dealership was comfortable and clean.

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DealerRater Jan 21, 2024

Very professional and knowledgeable. Went in and out. Will recommend Mr. Rey and shambles ford.

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DealerRater Jan 21, 2024

Professional and very respectful team members they take care of there customers very well. Thank you for taking care of my F 150.

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DealerRater Jan 20, 2024

Marco was awesome! Extremely knowledgeable and very attentive to our needs and doubts. Provided great feedback and kept us in mind on the progress of our vehicle.

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DealerRater Jan 17, 2024

Excellent experience. Great customer service and very reasonable prices. Thank you Irma Espinoza for your help.

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DealerRater Jan 17, 2024

Quick service and very trustworthy. Marco P was very knowledgeable and made me feel at ease about fixing the issues with my vehicle.

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